GovAI can be incredibly helpful as a technical support agent, and this is especially true for common software tools that we use on a day to day basis like Excel, Word, Windows, Google Sheets, etc.
The next time you encounter a challenge in a software package instead of turning to Google, try out GovAI. Here are some actual examples of how GovAI has helped others with technical support inquiries
Excel: Given two lists of numbers, how can I check if a number in one column exists in the other?
Powerpoint: I'm trying to send a Powerpoint presentation via email but the file is too large, how can I reduce the filesize?
Word: I'm writing an information guide about a new city program, how can I setup the Word file to display in 3 columns like a newspaper article?
Creating Macros: Write me a VBA script that takes Word files from a folder and combines them into one file.
As an additional tip, you can ask GovAI not just to provide a step-by-step guide, but also to explain the steps. This is especially effective for help with Excel, where understanding the logic of the formulas can be both instructive and educational. Simply append "... and explain each step" to your prompt, and GovAI will swiftly provide detailed explanations.
Lastly, if you want GovAI to provide you with multiple methods to achieve the same task, you can ask, "Provide me with several ways (if possible) to...". This will give you additional options to consider, as some methods may be easier to execute than others. Here's a video showing GovAI providing technical support for a question about Excel.